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Frequently Asked Questions í问问题 자주 묻는 질문 ‚æ‚­‚ ‚邲Ž¿–â

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■ 萉—¤•i
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‰ä˜ìœk•øŸ]C’A‰ä˜ì•sÚŽó”‡±Š—L•ž–±B

”@‰Ê‰ä”ƒœk‘½¤•iC你—LÜJ嗎H
‰ä˜ìœk•øŸ]’AC•sŠÇèAÉ—ʈ½Ý‰ä˜ì“I¤“X“I您“Iw”ƒÉ—ʁC‰ä˜ì•s”\˜ô“Á•Ê“IÜJB

你”\‹‹‰äᢑ—¤•i“IŒ`Û嗎H
‰ä˜ìœk•øŸ]C’A‰ä˜ìŒÂ•Ê“ž‹q戶•s”\ᢑ—¤•i“IŒ`ÛB


■ ’ùw
‰ä’ʉߓd˜bˆ½™B^‰Â’ùw嗎H
‰ä˜ìœk•øŸ]C’A‰ä˜ì“I’ùšdÚŽó¥‘ü’ʉ߉ä˜ì“Iw•¨ŽÔB

”@‰Ê‰ä‘z’ùšdC‰ä˜ð˜ôY›õ嗎H
ác您Ý‰ä˜ì“I–Ô⋏ã’ùwC您Žg—pgw•¨ŽÔhB萉—”@‰½’ùwC¿™Ò閱ˆÈ‰ºB

Step:1 Ý‰ä˜ì“I–Ô⋏ãêy擊您‘zŠÅ“I¤•i“I•i”vˆÂçäB

Step:2 êy擊—ñ•\ã“IˆÂç䈽¤•i“IŒ`ÛB

Step:3 荧–‹“ž¤•i“IŒÂ•Ê’n荧–‹ˆÚ“®C•À‘I¢•Àêy擊您“IŠó–]“I內—eièøFˆ½ŽÚ¡“™..jC
‘RŒãêy擊ˆÂçäB

Step:4 荧–‹“žw•¨ŽÔˆÚ“®B¿žû查您“I‘I¢—¹“I¤•i“IÚ×B

‰ä˜ì•`q“žw•¨ŽÔ’ljÁ—¹¤•i“IŒã“I”@‰½’ùwBŠˆÈC¿™Ò閱ˆÈ‰ºB

查ŠÅ您‘I¢—¹“I¤•i“IÚ×Ž‘uB
Ý荧–‹“I’¸•”êy擊<w•¨ŽÔ>B
‘RŒãC荧–‹“ž您‘I¢—¹“I¤•i“IÚ×荧–‹ˆÚ“®B

“ž•tŠ¼•û–@“I‘I¢荧–‹ˆÚ“®B
荧–‹“ž•tŠ¼•ûŽ®“I‘I¢荧–‹ˆÚ“®C”@‰Ê您›ßãS’™e—¹您“I‹q戶Ž‘uC¿—A“ü’™e—¹“I您“IID˜a–§áùB
(–¢’™eˆ½•sŽù—v’™e“I‹q戶C¿ã‹ã”—¯‰º‹ó”’B)
‘RŒãCêy擊•tŠ¼•û–@“IˆÂçäŒãC¿“žgNEXT PAGEh‘OiB

“ž’ùšdŽ†荧–‹ˆÚ“®B
—A“ü•K—v“IŽ‘uŒãC“žŠm”F荧–‹isB
”@‰ÊÝ內—e’†Ÿ“—L–â‘èC¿êy擊ˆÂçäB
g’ùšd內—eŽ©“®Šm”F“dŽq—XŒhœk‰õ›’”íᢑ—B
‘RŒãC您“I’ùšd“IÚŽó›’¥Š®®B

萉—您“I’ùšd“I‰ä˜ì“I“šˆÄ
‰ä˜ìžû查—¹ŒÉ‘¶ŒãC‰ä˜ì›’‰ñ复您“I“dŽq—XŒB


■ ¤•i•si“üw•¨ŽÔ
‰ä•s”\•ú“üw•¨ŽÔ¤•iB
‰ä˜ì“Iw•¨ŽÔŽg—pàgæTŠí“I”íâiˆ×gcookieh“IŒ÷”\C˜a’ʉߔ‡ŒÂŒ÷”\C‰ä˜ì“Iw•¨ŽÔèûŽ¦您“I‘I¢“I¤•iB
ˆöŸC”@‰Ê您“IàgæTŠí“Icookie“IŒ÷”\¥–³ÁC每ŽŸác您•ú“üw•¨ŽÔ¤•iC¤•i“I內—e˜ðˆâŽ¸Cˆ½ác您ŠÅw•¨ŽÔCw•¨ŽÔ“I狀‘Ԑ¥‹óB

Ý’u•û–@’ʉßàgæTŠí“I”Å–{¥•s“¯CŠˆÈ¿’ʉ߈ȉº內—ežû查›€B

・PC“IÝ’u
ÝyahoorõCgCookieÝ’uhB
(ˆ½ˆÈ‰ºÝ’u•û–@:)

¡ For Internet Explorer
1. Select "tool"¨"Internet Option" on browser menu.
2. Click the "Privacy" button.
3. Check the "Override automatic Cookie handling", check the "Cookie First-party" and "accept".
4. Click "OK" and close the "detail screen of privacy settings".
Click "Internet Options screen" and "Apply" and click "OK".

¡ For Safari on Macintosh
1. Select "Preferences" from the Safari "Safari" menu.
2. Click the "Security", and check accepting the Cookie to "always accept".

¡ For Firefox browser
Click "tool"¨"option"¨"privacy"¨"cookie"¨ change a period of cookie storage to "to close Firefox".

EIn the case of Chrome
Tap Chrome ¨ Tap the menu (three dots) ¨ Settings ¨ Site Settings ¨ Cookies ¨ allow Cookies

E(In the case of Safari) iPhone
Home screen ¨ Settings ¨ Safari ¨ accept Cookie

”@‰Ê您›ßãSŠ®¬—¹gcookieh“IÝ’èC’A¥¤•i•si“üw•¨ŽÔ“Iî‹µ‰ºB


■ ¤•i•si“üw•¨ŽÔiÝ’ècookie”VŒã–çj
‰ä›ßãS˜ô—¹gcookieh“IÝ’èC’A¥¤•i•si“üw•¨ŽÔB
”@‰Ê您›ßãSŠ®¬—¹gcookieh“IÝ’èC’A¥¤•i•si“üw•¨ŽÔ“Iî‹µ‰ºC ’ʉß删œ您“I“däII’[“IˆÈ‰ºŠ—L–Ô⋝ɝŸ”\‰ð™rŸ–â‘è“I‰Â”\«—LB
iÝ”‡Žíî‹µ‰ºC¿’ˆÓC萉—您›ßãSŽg—p“IŠ—L–Ô⋓IÉŸ“I您“I“o“üÉŸˆê’U›’‰ñ“žŸ“—L“o“ü“I狀‘ԁBj
“Á•ÊC”‡Žíî‹µÝŽg—p’q”\Žè‹@ŽžãSíᢐ¶CˆöŸ‰ä˜ì•`q您“I’q”\Žè‹@ã“IÝ’è•ûŽ®B

¡ In the case of iPhone (Safari)
1.Tap the "Settings" button from "Home" - Scroll down to "Safari".
2.Tap on "Clear History and Website Data". ...
3.Click the "Home" button to go back to your "Home" Screen.
4.Restart your device by turning it off and then on again.

¡ In the case of AndroidiChromej
1.Open Chrome.
2.Tap the menu (three dots).
3.Tap History and then Clear browsing data.
4.Next to "History" and "Cookies and site data" and "Cached images and files," check the boxes and tap Clear data.



¡ 萉—ŠCŠOŒð‰Ý“I—XŽ‘
Ý–ÊŒüŠCŠO“I’ùw‘OC‰ä‰ÂˆÈ™Ò閱—XŽ‘嗎H
您Ýw•¨ŽÔ“Ig’ùwŽ† (Šm”F“I荧–‹)h‰ÂˆÈ™Ò閱˜ÄŒv—XŽ‘B
Ž§ŠŽC您’ʉ߈ȉº“I•ûŽ®–ç‰ÂˆÈ™Ò閱B
¡ w•¨ŽÔ ¨ Ýw•¨ŽÔ“I’ê•”ãêy擊gŒvŽZEMS“I˜ÄŒv—XŽ‘hB
¡ w•¨ŽÔ ¨ êy擊g•tŠ¼•ûŽ®‘I¢h ¨ Ý•tŠ¼•ûŽ®‘I¢“I•Åã“IÝg萉——XŽ‘h•”•ªêy擊g您œnŒ»Ý“I˜ÄŒvã`d—ʉˆȌvŽZEMS“I˜ÄŒv—XŽ‘hB

’A¥C”‡‘ü¥˜ÄŒvŒvŽZC•s¥³Šm“I內—eB
ŠˆÈCÝ您“I’ùw‘O¿’ˆÓˆÈ‰ºŽ–€B
–Fˆöˆ×每¤•i“IŽÚ¡Cˆ½•ïåä•ûŽ®C›‰Û“Iã`d—Ê›’Xdˆ½Xçj“Iî‹µ—LB
ˆöŸC¿—‰ðC‰ä˜ì’Ê’m您“I›‰Û“IEMS—XŽ‘›’“¾“žX‚ˆ½X•Ö‹X“Iî‹µ—LB


■ âX•iPT
âX•iPT¥Y›õ嗎H
萉—âX•iPTC¿™Ò閱ˆÈ‰ºB

ŽæŒˆ‰—•sÜJ“I¤•i“Iw”ƒ™JŠiC‰ä˜ììˆ×âX•i’ñ‹ŸV‰n«B
(V‰n«•s¥Œüç÷šS“I產•iCŽ§每ŒÂ•i”vŒüç÷šS‘£i€”õC¥gâX•¨hB)

ˆ×您œk—eˆÕ’n‰ÂˆÈžû查gˆ×“¾“žŠó–]“IâX•iŽù—v‘½­“I‹àŠzhC‰ä˜ìÝ‰ä˜ì“Iw•¨ŽÔèûŽ¦âX•iPTB

‘RŽ§C您‘üÝˆêŽŸ“Iw•¨‰ÂˆÈŽg—p”‡ŒÂâX•iPTBˆöŸC您•s”\Ï—݁B
Ž§C您“ž‰ºˆêw•¨•s”\Œ‹çz”‡ŒÂâX•iPTB

*:ác您‘I¢âX•iCˆÈ‰º‘I€Ý’ùšdŽ†ã›’èûŽ¦B

ˆ×’B“ž‹àŠz“I’Z㞒ùw’ljÁ“I¤•i (Order additional products to reach the amount of money shortfall):
”@‰Ê您ˆ×您“IŠó–]“IâX•i“I‹àŠz‘I¢—¹¤•iC‰ä˜ìžû查—¹您“I’ùw“I¤•i“IŒÉ‘¶ŒãCˆöˆ×ˆê±¤•i¥ãž‰ÝC”@‰Ê’Z㞓ž您“IŠó–]“IâX•i“I‹àŠzᢐ¶—¹C”@‰Ê您ˆ×’B“ž’Z㞓I‹àŠz‘z’ùw’ljÁ“I¤•iC¿‘I¢Ÿ€B

Ý‰ä˜ì“I¤“X‘¤ˆÂÆ‹àŠz‘I¢ (Our shop chooses the novelty according to the amount of money):
ˆöˆ×ˆê±¤•i¥ãž‰ÝC‘¦Žg狀‘Ԑ¥‰ä˜ì•s”\’ñ‹Ÿ您“IŠó–]“IâX•iC–Þ‘´’n您•sŽù—v’ùw’ljÁ“I¤•iCŽ§‰ä˜ìªŸ‹àŠz‘I¢âX•iC”@‰Ê您萉—”‡¥OKC¿‘I¢Ÿ€B


■ 萉—ID˜a–§áù
ID˜a–§áù¥Y›õ嗎H
¿è‰—ID˜a–§áù™Ò閱ˆÈ‰ºB
(ác您’ùšdC”@‰Ê您萉—您“I‹q戶Ž‘u–¢’™eˆ½•sŽù—v’™eC¿ã‹ã”—¯‰º‹ó”’B)

ác您Ý‰ä˜ì“I–Ô⋏ã‘zÏ•ªá¢sC
您Žù—v’™e您“I‹q戶Ž‘uC•ÀŽù—vŠm’è您“IID (E-mail) ˜a–§áùB

ác您’™e您“IID (E-mail) ŽžCˆê±’ˆÓêy—LB
ŠˆÈC¿™Ò閱ˆÈ‰ºB

*:‹q戶每ˆêl”\’™e‘üˆêŒÂID (E-mail) B
ác‘Š“¯“I‹q戶’™e•¡É“IID (E-mail)C‰ä˜ì“I–Ô⋑I¢ˆêŒÂID (E-mail) B
(Ý”‡Žíî‹µ‰ºC‰ä˜ì•s’Ê’mB)

*:”@‰Ê您‘zX‰ü您›ßãS’™e—¹“IID (E-mail) C¿êy擊Ý‹q戶Ž‘u•Åã“IèûŽ¦“IID (E-mail) “IghˆÂçäB

*:”@‰Ê‰ä˜ì•s”\ᢑ—您“I›ßãS’™e—¹“IID (E-mail) “dŽq—XŒCˆ½‰ä˜ì”»ÐID (E-mail) ¥•s‰Â—pC‰ä˜ì删œ您“I®ŒÂÉŸB

*:您“I’™e—¹“I‹q戶Ž‘u“I—LÁŠúŒÀC您“IŽg—p—¹‰ä˜ì“I–Ô⋓IœnÅŒãˆê“VC¥1”NB
ˆöŸCác›€您“IŽg—p—¹‰ä˜ì“I–Ô⋓IœnÅŒãˆê“V›ßãS‰ß1”NCŠYŽ‘uŽ©“®”í删œB


ác¤•i“I脫ç÷ᢐ¶
ˆ×您“I’ùw—¹“I¤•i›ß脫ç÷“Iî‹µ‰ºCác您’ùwC‰ä˜ìˆ×您“I’ùw“I¤•i“Iåä‰^“I›”‰—‰ä˜ì“I¤“X“I€”õ–â‹q戶B

萉—‘I€“I‰ðçׁC¿™Ò閱ˆÈ‰ºB

”\€”õ—¹ŒÉ‘¶“I’ʉߑü¤•iåä‰^ (Shipping only product with the stock):
”@‰Ê您“I’ùw—¹“I¤•i›ß脫ç÷C‰ä˜ì”\€”õ—¹ŒÉ‘¶“I’ʉߏ¤•i‘üC‰ä˜ìÅIÚŽó您“I’ùwB

注意:萉—脫ç÷¤•iCdV“ž’B’ʏ훒Ÿ“—LB

X‰ü脫ç÷¤•iÄŽŸ’ùw (Order again after changing the amount out of stock):
”@‰Ê您“I’ùw—¹“I¤•i›ß脫ç÷C”@‰Ê您“ž‘´‘¼¤•i‘zX‰ü脫ç÷¤•iC¿‘I¢Ÿ€B

ŽæÁŠ—L (To cancel all):
”@‰Ê您“I’ùw—¹“I¤•i›ß脫ç÷C”@‰Ê您ˆêŽŸ‘zŽæÁŠ—L¤•iC¿‘I¢Ÿ€B


■ w•¨ŽÔã“IˆÂçä
萉—Ýw•¨ŽÔã“I”íèûŽ¦“Iˆê±ˆÂçäC¿™Ò閱ˆÈ‰ºB

萉—Ýw•¨ŽÔã“I”íèûŽ¦“IˆÂçäF
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・"X‰ü"EE您“I‘I¢—¹¤•i“IÉ—Ê›’”íX‰üB
・"w•¨ŽÔ´‹ó"EEw•¨ŽÔ“I內›’¥‹óB
・"•tŠ¼•ûŽ®‘I¢"EEˆ×‘I¢•tŠ¼•ûŽ®“I“ž荧–‹ˆÚ“®B
・"’ljÁ’ùšd"EE”@‰Ê您“I’ùw—¹“I’ùšdåj—LCŽ§‰ä˜ìŠÒŸ“—L˜ô•ïåäC您’ʉߗpw•¨ŽÔ‰ÂˆÈ’ljÁ“I’ùšdB
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