・About the products
■ About the products
Are your handling products new ?
All of the products we sell are only new and certified products that we directly bought from each regular manufacturers.
And we are the authorized shop of each manufacturers. So, please be assured.
Is it possible to back order, reserve or keep products ?
We are sorry, but we do not accept all of these services.
If buy many items, do you have a discount ?
We are sorry, but we cannot do special discount at all, regardless of the amount of money or number of your purchase in our store.
Can you send me the image of products ?
We are sorry, but we cannot do sending the image of products to customer individually.
■ To order
Can I order by telephone or FAX ?
We are sorry, but our reception of order is only the way via our shopping cart.
What do I do if I want to order ?
You use a "shopping cart" when you order on our site. About the way to order, please see the following.
■ Product does not enter the cart
I cannot enter the product into the shopping cart.
Our shopping cart uses the function that is called "cookie" of browser and your selected products are displayed by this function.
Therefore, in the case of that cookie is not valid in your browser, every time you enter the products into the cart, the previous contents of products will be lost, or the state of shopping cart will be empty when you see the shopping cart.
The setting method is different by the version of the browser, so please check it by following contents.
・Setting of the PC
Search "cookie settings" in yahoo.
(or following setting way:)
・In the case of Chrome
Tap Chrome → Tap the menu (three dots) → Settings → Site Settings → Cookies → allow Cookies
・(In the case of Safari) iPhone
Home screen → Settings → Safari → accept Cookie
If you have done the setting of "cookie", but product does not enter the cart.
■ Product does not enter the cart (after have done the setting of "cookie", too)
I have done the setting of "cookie", but product does not enter the cart.
If you have done the setting of "cookie", but product does not enter the cart,
there is the possibility that you can resolve this case by deleting the following all web sites data of your computer terminal.
(In this case, please note that your login data for all web sites data what you have been using will be backed to the state of unlogin once.)
Especially, this case frequently happens when of using smartphone, therefore we describe the way to set on your smartphone.
■ About the postage (Shipping cost) for International Shipping
Can I see about the postage (Shipping cost) before my order for international shipping ?
You can see the estimated shipping cost for selected items in the "Order paper (Confirmation screen)" of shopping cart.
And, you can also see that by how to below.
■ MY CART → Click "Calculate the Estimated Postage of EMS" on bottom in shopping cart.
■ MY CART → Click "Payment method selection" → Click "You can calculate the Estimated Postage of EMS from current estimated total weight" in the part of "About the postage" on the page of Payment method selection.
However, this is only estimated calculation, is not accurate contents.
So, please note for below before your order.
＊：There is the case that the accurate total weight will be heavier or lighter because of the size of each product or packing method.
Therefore, please understand that there is the case that the accurate postage of EMS we tell you will be got higher or cheaper.
■ Novelty pt
What is the novelty pt ?
Please see below for the novelty pt.
■ For ID and password
What are a password and an ID ?
Please see below for a password and an ID.
(When you order, if you have not registered or don't need registration for your customer information, please proceed with leaving blank for the place of a password and an ID.)
■ When out of stock of products occur
■ Buttons on the cart
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